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Service Request Form

Service Request Form - Please use the form on this page to submit your requests for Coherent laser support and service. Please fill out the form in its entirety prior to submitting. You will receive an automated e-mail confirmation upon submitting your request. We will be in contact with you within…

Videos

Video Playlists - Click the upper left icon in each video to see the available playlist. Coherent’s Industrial Revolution In Ultrafast Science…

Manuals and Guides

…has extensive product documentation for pre and post sales support. Some common product installation guides are provided here, but if you do not see your product information listed, Coherent has worldwide service contacts available to support you and supply whatever you may need for your product.

Laser Safety

…the ANSI Z136 series, The Safe Use of Lasers. Outside of the United States, international standards such as IEC 60825 series, Safety of Laser Products, prevail. We recommend for laser owners to follow the governing standard in their country to assure regulatory compliance and to provide the…

Support

Support

…quick response time. Continuous training of technical support and field service engineers ensure the very best in product and customer care. It is the mission of the Coherent Product Support Team to provide the real-time service expected from the leader in the laser industry. This section of…

Laser Training

Product Information - Coherent’s laser training courses are designed to meet a full range of customer needs. We offer two basic types of courses, We offer Advanced Customer and OEM courses on: CO2, CW-tunable, DPSS, Diode Systems, Excimer, Ion, Laser Machine Tools, Pulsed, and Ultrafast products.

Service Parts and Logistics

…delivery to thousands of customers around the world. As Coherent original spare parts are perfectly designed for your laser’s lifecycle - productivity and safety of your laser system is ensured to protect your investment. Coherent’s engineering staff will help you find the correct spare part…

Warranty Information

…repairs or adjustments not specifically authorized by a certified Coherent engineer. Coherent, Inc. will, at its option, repair or replace any product or component found to be defective during the warranty period. This warranty applies only to the original purchaser and is not transferable. Contact…

Optical Safety

…from accidental or unnecessary exposure to laser radiation exceeding the accessible emission limits listed in ‘Performance Standards for Laser Products,’ United States Code of Federal Regulations, 21CFR1040 10(d). The greatest concern when using a laser is eye safety. In addition to the main beam,…

Classification Criteria

Classification Criteria - The government recommended safety practices for a given laser system will depend on its classification. The following list highlights the criteria used to classify lasers, as well as listing the key safety considerations when operating a system within the indicated…

Cross Regional Support

Cross Regional Support - Submission of the form below begins the registration process for customers in need of support in countries outside the original location of purchase. This process enables us to increase transparency of service support entitlement and capabilities, and ultimately improve the…

Electrical Safety

Electrical Safety - Most, if not all, Class 3R, 3B and Class 4 Lasers and Laser Systems utilize high-level AC and DC voltages in both the laser head and power supply. All Coherent laser systems are designed for operation with the laser head and power supply covers closed. Only trained personnel…

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Outside the U.S. 1-408-764-4983

Coherent has locations across the globe that are available to provide support for any product, service or inquiry.

Visit our Contact Page to connect with any of our global sites.


Corporate Headquarters
Coherent Inc.
5100 Patrick Henry Drive
Santa Clara, CA 95054 USA

email: tech.sales@coherent.com

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Risk factors: Except for the historical information contained here, many of the matters discussed in this Web site are forward-looking statements, based on expectations at the time they were made, that involve risks and uncertainties that could cause our results to differ materially from those expressed or implied by such statements. These risks are detailed in the “Factors That May Affect Future Results” section of our latest 10-K or 10-Q filing. Coherent assumes no obligation to update these forward-looking statements.


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